Yarlington's Customer Scrutiny Consultation

Closed 23 Jul 2018

Opened 2 Jul 2018


Yarlington’s customer scrutiny group is called ‘Challenge and Change’. This is an independent group of Yarlington customers who ‘scrutinise’ or review Yarlington’s services and processes. They explain what we are doing well and how we can improve.

Why We Are Consulting

Our current Challenge and Change Group consists of a number of dedicated customers and we would like to expand this group so a wider group of customers can attend. We would like to hear your views about when and where we should hold Challenge and Change meetings and which areas you would like to review.

We are currently recruiting for the positions of Chair and Vice Chair of Challenge and Change. These exciting and vital roles will support Challenge and Change to be involved in further shaping the future of Yarlington.

Annual Remuneration:

Chair: £3,000 per annum, paid quarterly

Vice Chair: £1,500 per annum, paid quarterly

For further information or an informal discussion about the roles, please contact Challengeandchange@yhg.co.uk

What Happens Next

All of this information will be reviewed with the Independent Chair of Challenge and Change and we will let you know what changes we will make as a result. If you have filled in your details, we will contact you about the next Challenge and Change review.